Yes, you can shop from anywhere in Turkey by visiting our website: Qumashe.com as you wish.
Yes, you can shop from anywhere in the world by visiting our website: Qumashe.com as you wish.
Yes. All the prices that you see in the Qumashe.com are prices include VAT.
Yes, you can. You may send your gift by writing the person’s name and his/her address information on the “delivery address” part also you can add your note. Or you may write an e-mail to firstname.lastname@example.org and you can send your request.
We are sending the announcements periodically to the mail address that you give us while you are creating a membership in our website.
You can use your credit card from any bank while shopping in the Qumashe.com.
No, we are not taking the order by using this option for now.
Yes, you can make the payment by money transfer/EFT through our bank information.
All the credit card information in Qumashe.com are encrypted by using 128BIT SSL. The payment automatically reaches to the bank which your card is belong to. The payment transactions are made and provisioned. During these processes, your credit card information is only sent to the bank. None of the credit card information will be store in Qumashe’s database.
Credit card information is not stored by Qumashe.com.
While you are opening an membership account or you are shopping, all the information that you give us are protected by Membership Agreement.
All the sales made through Qumashe.com are limited by our stocks. While you are ordering in the “piece” button system gives you to the active available stock information.
All the orders given through Qumashe.com are given to the shipment in 3 or 5 work days. The orders in Istanbul will be take 1 work day, the orders in the other provinces can take 1 to 4 work days. Cargo firms are working between 9:00 – 18:00. Delivery will be made to the delivery address that you write in the order.
The delivery of the goods which you bought from Qumashe.com are free delivery.
Delivery time of shipments to the abroad are changing according to the country and the city you ordered. Your order will be prepared in 3 or 5 days and will be given to the cargo firm. UPS cargo will be give you to an exact information about how long that is take your shipment.
The shipment price will be change according to the country and the city that you give an order.
All the orders are deliver by UPS cargo firm as it is our agreed delivery firm.
Our delivery network is limited by the UPS, but Ups delivering a shipment in the 90% of the Turkey.
Our delivery network is limited by the UPS, however UPS can deliver the shipment in 220 different country.
If there are any defections in your shipments (collapse, deformation, wetness, or damage in the box) you can open your shipment with the delivery person. If you observe any defections in the product please reject the order and ask a cargo official to keep a record. Recorded products will be delivered back to the Qumashe.com by the cargo company and the exchange status of the products will be checked as soon as possible. Any products which are not recorded by the cargo firm will not be accepted and will not be exchange.
Our basic principle is to make the customer happy. If you want to return your product as in the fallowing conditions we would like to help you quick as possible.
Barbaros Neigh. Alzambak Str. Varyap Meridian Grand Tower Block: A Floor: 27 Apartment: 226 Atasehir / Istanbul / Turkey