PRIVACY AND SECURITY POLICY
All the services provide in our store and our firm-Qumashe which is located in Barbaros Neighborhood, Alzambak Street, Varyap Meridian Grand Tower, Block: A, 27th floor Room:226 Atasehir/İstanbul/Turkey belongs and manages by our firm. Our firm may collect personal information for different reasons. In the below we will explain how do we collect them and how do we protect this data. Memberships or several surveys which are applied in our stores may contain some info such as your name, your phone number, your e-mail address, your home address etc. may be some ways to collect your personal information. This situation is in the nature of our job and we need to collect your data for serving our customers better. Our firm sometimes may send to their customers/members some messages about campaign info, information about new products or promotional offers. Our members have the right of selection whether they want to taking these messages or not while they are giving their personal info. After you take your membership, you may change the statue of getting the news or not from account info section, or you may make the choice in the box which will appear after you enter your personal info and you may select the section which is written as don’t want to take notifications. In the confirmation process having in our stores or in e-mail confirmation processes while we are transmitting your data in the electronic portal, due to given reasons identified in ‘User Agreement’ none of your personal information will be shared by 3rd party. Our firm registers and uses the IP address of its members in order to identify the problems related to the system and solve the problems or disputes that may arise about the service. IP addresses can be used to identify our users for generalizing and collecting comprehensive demographic information. Our firm may use the requested information for direct marketing purposes by themselves or for our cooperative firms as specified in the Membership Agreement.
Personal information may also be used for direct communication with the customers when it is necessary. The information requested from our firm, or given by the users, or collecting for services in our stores, may be used by the cooperatives of our company due to apart from the purposes and scope specified in the “Membership Agreement”, our members can be used in various statistical evaluations, database creation and market research without disclosing their identity.
Our Company reserves the right to strictly protect private information and personal information, to regard it as a duty of privacy and to take all necessary precautions to protect and maintain confidentiality, to prevent the unauthorized use or unauthorized use of any or all portions of private information in the public domain.
CREDIT CART SECURITY
Our firm consider the security of the customers prior shopped with credit card. Your credit card information never hides in our system. While you are shopping online, there are two ways to understand the security of the web sites. One of these is a key or lock symbol located at the bottom line of your browser. It shows that you are in the secure internet site and all your information protect by encrypted. Information just may use as you give the permission in the selling process. Information about credit card used during shopping is transmitted to the related bank in order to be encrypted and inquired with 128 bit SSL (Secure Sockets Layer) protocol regardless of our shopping sites. If the card is approved for availability by your bank you may use it for shopping. Since no information about the card can be viewed or recorded by our firm, it is prohibited for third parties to capture this information under any circumstances.
Online Credit card fraud is checked by our company for the reliability of payment / billing / delivery address information of credit card orders. For this reason, for the first-time customers it is necessary to confirm the validity of financial, address, telephone information in our shopping sites to arrive at the order of supply and delivery. In order to control this information when it is necessary we may contact with the credit card holder or the relevant bank.
The information while you are giving when you open a membership may be changed and accessible by only you. If you secure your login information, it is not possible for others to access and change information about you. For this purpose, during the membership process, the 128-bit SSL is moved within the security zone. This system is an international encryption standard that cannot be broken.
Internet shopping sites with information hotline or customer service and with clear address and telephone information are now more preferred by the web users. In this way, you can get detailed information about all the things that you think about and you can get more information about the company’s reliability which provides by the online shopping service.
Note: We strongly recommend you to check the open address and telephone of the firm while online shopping. If you will do shopping you need to note the address and the phone number of the firm which is given in the web site. If you don’t trust that firm you may call the firm before buying the things. In all the web sites which belongs to Qumashe, we provide the open address and the phone number of our company.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
If you choose the credit card mail-order method, our firm will be protected all the information about your identity and your credit card confidentiality. This information kept for any possible credit card withdrawal objection for 60 days by our firm, then destroyed. If you send us the price of the products you ordered, you will be able to object to the bank naturally if you have withdrawn any amount from your card other than the mail-order form approved by the you send us, and it does not become a risk that you can prevent payment of this amount.
THIRD PARTY WEB SITES AND APPLICATIONS
These conditions are limited and are as in the fallowing;
1. Law, Decree-Law, Regulation etc. comply with the obligations imposed by the rules of law issued by the competent jurisdictional authority;
2. In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded with our users by our store and put them into practice;
3. Request for information on users for the purpose of conducting a research or inquiry carried out by the competent administrative and judicial authority in accordance with the procedure;
4. Where it is necessary to provide information to protect the rights and security of users.
In any e-mail that you send our stores or our customer service department, please do not write your credit card information or your passwords. The information which are in the e-mail may be seen by third parties. Our firm cannot give guarantee to the security of the information provided by the e-mail.
Our company may obtain information about the users of our store and the usage of the website by a technical communication file (Cookie). The technical communication files are small text files that the user of a website sends to the browser to be stored in main memory.
The technical communication file facilitates the use of the Internet by storing comments and preferences about the site. The technical communication file helps to generate statistical information about how many people visit the web-site, what purpose they visited, how many times a person visits the site, how many times they visit the site, and dynamically generate advertisements and content from user pages specifically designed for users.
The technical communication file is not designed to receive data from the main memory or your e-mail or any other personal information. Most of the browsers are designed to accept the technical communication file, but users may change the settings so that the technical communication file does not arrive or the technical communication file is warned.
Company Name: Qumash Hande Yıldız OZ Pınar GUGU Adi Ort.
Address: Barbaros Neigh. Alzambak Str. Varyap Meridian Grand Tower Block: a Floor: 27 Apartment: 226 Atasehir / Istanbul / Turkey